Mentions

Written By Manos Mastorakis

Last updated 15 days ago

Mentions allow you to notify other members of your workspace directly inside Routine. They are part of Routine's collaboration capabilities and help teams stay aware of relevant updates, discussions, and action items — all without leaving the workspace.

✍️ Functionality

With Mentions, you can:

  • Reference workspace members inside any note, page, task, event, or custom object

  • Notify them instantly when their attention is needed

  • Bring collaborators back to the exact context that's relevant

  • Create mentions across personal and team organizations

  • Archive mentions once reviewed to keep your Inbox clean

  • Let the AI assistant or automations create mentions programmatically

Mentions are designed to reduce missed information and make collaboration more actionable.

🎯 How to mention someone

  1. Type @ inside any note, page, task description, event, or custom object

  2. The @ menu opens — navigate to the Mentions section

  3. A list of workspace members appears

  4. Select the person you want to mention

  5. The mention is added inline in the content

  6. The mentioned person is notified immediately

💡 The @ menu also gives you access to integrations, references, and stamps — making it the single entry point for all linking and notification actions in the note editor.

🔔 How notifications work

When someone is mentioned:

  • A notice is automatically created and appears in their Inbox

  • The notice count is visible on the Inbox icon so nothing is missed

  • Mentions are ordered from most recent to oldest

  • Clicking a mention opens the related object directly at the right context

  • Mentions can be marked as read/unread or archived once reviewed

This ensures mentions remain visible and actionable until they are explicitly reviewed.

📥 Where to find your mentions

Mentions appear in your Inbox as notices, alongside other actionable items. Each mention links directly back to the object where it was created, so you can review context and take action immediately.

From the Inbox you can:

  • View all unread mentions and notices

  • Click through to the object where you were mentioned

  • Mark notices as read or archive them

  • Filter between mentions and other notice types

🗣️ Use cases

Mentions are especially useful for:

  • Task handoffs — mention a teammate inside a task to flag it needs their attention

  • Meeting follow-ups — mention someone in meeting notes to assign context or accountability

  • Document reviews — mention a collaborator inside a page to request their input

  • Project coordination — keep the right people informed without creating separate messages

  • AI-assisted notifications — let automations mention the right person when a condition is met (e.g. a bug is resolved, a task is completed)

  • Cross-organization awareness — mentions from different organizations are labeled so you always know the context

Mentions ensure the right people are always in the loop — directly inside the workspace where the work happens.