Help debug

Written By Julien Quintard

Last updated About 1 month ago

It could happen that you stumble upon a fatal error in the app or that something does not work as expected.

In order to help us isolate the issue and fix it, please follow the instructions below.

1. Report the bug

Open the ? help menu and submit a bug report.

This bug report will include logs that will help us fix the issue.

2. Fatal modal

Sometimes, a fatal error occurs that should result in a modal that looks like the one below:

In such cases, an automatic bug report should be generated and we will know.

3. Get in touch

Do not hesitate to reach out to us if the issue persists to make sure we are aware and so that we can prioritize fixing the issue.